Text message terms

Who gets texts: Only parents or guardians who check the optional “Text messages” box on our online enrollment application. Checking the box is not required to apply.
What we send: Texts about your own application only: a seat offer, registration reminders while your seat is held, a missed call from our office, and status updates. We never send marketing texts.
How often: Message frequency varies with your application. Most families get a few texts in total. We text Monday to Friday, 8 AM to 7 PM Mountain Time.
Cost: Message and data rates may apply. South Valley Prep does not charge for texts.
Help: Reply HELP (or AYUDA) for help, or call our office at (505) 222-5642, Monday to Friday, 7:30 AM to 3:30 PM.
How to stop: Reply STOP (or ALTO or CANCELAR) at any time. You will get one text confirming you are unsubscribed, and no more texts after that. Reply START to get texts again. You can also call our office to stop texts.
Language: Texts come in English or Spanish, the language you chose on the application.
Delivery: Mobile carriers are not liable for delayed or undelivered messages.

Text message privacy

What we keep: Your mobile number, the consent wording you saw, the date and time you agreed, and any texts you send back.
How we use it: Only to contact you about your child’s enrollment application.
No sharing: We do not sell, rent or share your mobile number or your text consent with third parties or affiliates for marketing or promotional purposes. Text opt-in data and consent are never shared with third parties, except the service providers that deliver our texts for us. They may use it only to send our messages.